Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Copyright – All images on are taken by us, unless stated otherwise. Any others are readily available in numerous places on the Internet and are believed to be in public domain. Images posted are believed to be posted within my rights according to the U.K. Copyright Fair Use Act. However, if you think that any content appearing on the website infringes your copyright, please let me know by emailing and this will be removed as soon as possible.

Mailing List & Marketing

As part of the registration process for our e-newsletters, we collect personal information such as email addresses. We use that information for a couple of reasons: to tell you about offers you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information relating to your order; to check our records are right and to check every now and again your satisfied. We don’t rent or trade email lists with other organisations and businesses.

When you order a product from us via our website or by phone, we take your email address, address and phone number in order to ensure delivery. We keep these files in case there is a problem with your order. Your data will always be kept secure and we do not share this information with any other organisations or businesses.

If you choose to subscribe to our mailing list, you can unsubscribe at any time by clicking the unsubscribe link.

We only add people to our mailing lists who have expressly asked us to contact them and we endeavour to only communicate information we feel will be of interest to you.


We use Cookies on our website to manage the operation and performance of our website. Cookies are small data text files that are placed on your computer when you visit a website. Cookies help to make websites work efficiently and provide us with information about how our website is used

We use analytical technology to help us analyse website traffic and how the traffic uses our website. No personally identifiable information is ever transmitted. 

How to manage Cookies

You can choose to accept or decline Cookies. Most web browsers automatically accept Cookies, but you can modify your browser setting to decline Cookies although this may prevent you from taking full advantage of the website. For further information visit

Please note that third parties who we may work with on our website, including but not limited to Google, RewardStyle, Disqus may also use cookies over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


The @No20 website includes links to other sites such as Facebook, Instagram. @No20 does not control third party sites and we encourage you to read the Privacy Policy of such sites. 

We include buttons on our website such as ‘like’, ‘pin’ or share to promote webpages/articles, on social networking website including but not limited to Facebook, Instagram, Pinterest and other social networking sites. These buttons work by using pieces of code coming from the social media websites themselves, and places cookies as a result. No data is transferred until and unless you directly interact with the social sharing features. Please review the Privacy Policy statement of these social networks to read what they do with your data. When data is transferred to a third-party, personally identifiable information is anonymised.


@No20 we use analytical programs to help us to analyse website traffic and to determine how the traffic uses our website. No personally identifiable is ever transmitted.

Who we share your data with

We do not share your data with third party sites, businesses or organisations.

Visitor comments may be checked through an automated spam detection service


When ordering from @No20, we will retain our customers details in order to comply with any legal obligations as laid down by UK or EU law. Your data will always be kept secure and we do not share this information with any other organisations or businesses. In the rare event that there is a product recall on any of the products you have purchased, we will contact you directly using the personal data you have provided at the time of placing your order.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see and edit their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Access to your personal information

You are entitled to view and amend the personal information that we hold. Email your request to our data protection officer who can be contacted via: Please be aware that we do not delete any personal details relating to any orders you have placed with @No20, however please be assured that your data will always be kept secure and we do not share this information with any other businesses or organisations.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Affiliate Links

This website may use affiliate links, this doesn’t cost you anything extra, but means we may sometimes make a small % per sale.